.. index:: ! faq

.. _faq:

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FAQ's
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Q: Will the multisig account ever be able to withdraw funds from the DEX that were deposited by a user through `make`?

A: No. The DEX is trustless, meaning that no funds that were deposited into the DEX via `make`
can be withdrawn by the multisig account. It can only withdraw the fees
that have been paid by the takers and Ether that has been accidentally transferred to the DEX.

Q: If a swap was opened with `make` and the maker lost their wallet or private key. Is there a way
to cancel the swap and recover the funds?

A: No. The swap can only be cancelled by the maker as long as they have access to their wallet, e.g., if they
are in possession of their private key.  If the maker loses access to their account, the swap will
remain open forever, until someone takes it, or the DEX shuts down.  If the DEX re-opens, the swap
will also re-open.